Last updated 31 July 2026

This Privacy Policy describes how RCD (the ‘Site’, ‘we’, ‘us’ or ‘our’) collects, uses and discloses your personal information when you visit the Site, use our services, make a purchase, or otherwise communicate with us.

For the purposes of this Privacy Policy, ‘you’ and ‘your’ means you as a user of the Services — whether you are a customer, a website visitor, or another individual whose information we have collected under this policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described here. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Privacy statement

This privacy statement explains what personal data is, how we process personal data and for what purposes. It explains your rights, what we do to keep your personal data safe, and how long it is stored. It applies when you visit our website, place an order or enter into a contract with us.

Personal data

Personal data are data that provide information about you and that directly or indirectly identify you.

Processing personal data

By processing personal data we mean the collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by forwarding, dissemination or otherwise making available, combining, blocking, erasure or destruction of your personal data.

Purposes

We process your personal data so that we can take you through the ordering process, contact you, tell you about changes to our services or products, deliver your order, send newsletters where you have given permission, make general or targeted offers, and run your account on our website. We only process personal data that are necessary for these purposes.

We also process your personal information to fulfil legal obligations, improve our services, investigate complaints and prevent fraud. We never sell your personal information to third parties. We do not draw up profiles of you and we do not take automated decisions that could have significant consequences for you. Where another company processes data on our instruction, we put a processing agreement in place with them.

Your rights

Are your personal data incorrect, incomplete, irrelevant for the purposes for which they are processed, or otherwise in breach of applicable data protection legislation? Then you have the right to correction of your personal data — which can mean correction, addition, deletion or blocking. You also have the right to object to the processing of your personal data, the right to have less data processed, the right to withdraw permission you have given, and the right to data portability.

Send your request to support@rcdwwd.com. You will receive a response within four weeks.

User-generated content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit content to any public area of the Services, that content will be public and accessible by anyone.

We do not control who will have access to information you choose to make available to others, and cannot ensure that parties who have access to it will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on them. Information you provide on public or semi-public venues, including third-party social networking platforms, may also be viewable by other users without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement.

Safety

Personal data are personal and should remain personal. We find it just as important as you do that your personal data do not become public or get processed unlawfully. We therefore apply all reasonable technical and organisational measures to handle your personal data safely, including virus scanning and firewalls, passwords for electronic systems, a secure internet connection, backups and encryption.

Storage of personal data

We do not store your personal data for longer than is strictly necessary to carry out the purposes above. Where legal requirements apply to storage, the personal data are not stored for longer than the law requires.

Cookie statement

Cookies are what make our website comfortable to use. This cookie statement explains what cookies are, which cookies we — and third parties — use, why they are used, how long we keep them, and how to delete them.

What are cookies?

Cookies are small text files that store information. We, or other parties, place these text files on your computer or mobile device. On your next visit we are able to read your preferences or login details from the file, so you do not have to set your preferences again and we can make the website easier to use. The overview below shows which cookies we place and what they are used for.

Please note: if you do not consent to cookies being placed, we cannot guarantee that our website, or any part of it, will work properly.

Functional cookies

Strictly necessary. We place functional cookies to make our website work. No permission is required for these. They make sure information is remembered when you move to another page, that your cookie consent is remembered, that the shopping cart works, and that data is retained through the ordering process.

Social media, YouTube and Google Maps cookies

To share content from our website on social media, Facebook, X, LinkedIn and Instagram will place cookies. For watching videos, cookies are placed by YouTube. To show maps, cookies are placed by Google Maps.

Tracking cookies

We continuously improve our website by analysing how you use it, how you found us and where there are bottlenecks. These cookies are placed by Google Analytics and Google Ads.

Ad cookies

So that you do not see the same ad every time, so offers match your interests, and so we know how many visitors click an ad and how many go on to buy, cookies are placed by Google and Facebook.

We do not store cookies for longer than the law requires or longer than is strictly necessary for the purposes above. Where other parties place cookies, their own cookie statement applies and may change over time; the current version can be found on that party’s website.

Deleting cookies

You can delete cookies through your web browser. How you do this depends on the browser.

• Google Chrome: Settings → Advanced → Clear browsing data → select cookies and other site and plugin data → Clear browsing data.
• Microsoft Edge / Internet Explorer: Settings → Clear browsing data → select cookies and saved website data → Delete.
• Safari: Preferences → Privacy → Manage website data → Remove all, or select one or more cookies and Remove.
• Mozilla Firefox: Menu → Options → Privacy → Use custom settings for history → Show cookies → Remove all cookies, or select and remove individually.

If your browser is not listed, or the settings have changed since, use the help or search function inside your browser.

Changes

We may change the information in this privacy and cookie statement without notice — for example if we modify our website or if the legislation changes. We encourage you to check back regularly.